Let’s say that a year from now there is, in fact, a major security breach on the TeamViewer side of things. First, because the source of the computer compromises appears to be poor security practices, we’re going to do one thing right away: shut TeamViewer temporarily off and update it, and, while the application is turned off, we’re going to update the security on your TeamViewer account through the company’s webpage.Īs a general future consideration, only run the TeamViewer application when you need it. Our first suggestion is both an immediate action you need to take and a general suggestion for future use. Second, if TeamViewer is installed on your computer through your work, by a tech support company you’ve hired, or by a relative who helps troubleshoot and maintain your computer, we’d encourage you to read over this article (and potentially take advantage of some of the tips) but to also consult with the person in charge of your TeamViewer experience.īefore we get into the nitty-gritty of TeamViewer’s settings, let’s talk about a few basic security practices (that, frankly, apply to almost any program, not just TeamViewer).Įxit TeamViewer, and Run It Only When You Need It You need to balance your needs and workflow against the security changes you make–you wouldn’t want to, for example, turn on the feature that requires a user at the computer to accept the incoming TeamViewer request if you’re using TeamViewer to connect to your own unattended computer. First, not every person needs to turn on every option we suggest. TeamViewer has tons of security options you can toggle on and tweak, however, and it’s really easy to go from a not-secure TeamViewer experience to a very secure TeamViewer experience with only a little tinkering.īefore we proceed, however, there are a few things we’d like you to keep in mind while reading through the tutorial. But leaving TeamViewer in that simple first-run mode (which really should only be used in such a simple state for those one off emergencies) is just asking for trouble. This is useful when you’re trying to help your dad solve his computer woes from across the country: you can have him download a single file, run that file, have him give you the simple numeric computer ID and password, and boom, you’re controlling his computer and solving the crisis. It favors ease of use over difficult-to-navigate security procedures. But for now, since many people have to use TeamViewer for one reason or another, we’ll show you how to do it in the most secure way possible.īy default, TeamViewer isn’t a particularly secure application. If evidence comes to light that TeamViewer experienced a security breach, we’ll certainly update this information. And apart from a few users who had all the right settings, most victims were using an unsecured setup. Right now, we are inclined to reluctantly agree with TeamViewer’s press release: it’s very easy for a TeamViewer user to have their computer compromised if they don’t have all the right settings in order. As of this tutorial, we haven’t seen any evidence that indicates a system-wide security breach at TeamViewer, but something is certainly fishy. It would be great if you could implement these improvements in the future.Recently, TeamViewer has been in the news because there has been a rash of computers compromised through the remote access tool. (AnyDesk closes the request elevation window, and every time I fail to enter a password, I have to re-do the request elevation, which is inconvenient.) When transmitting the username and password, if I entered the password incorrectly, then display a hint next to the password or popup, but then allow me to immediately re-enter the password.(I can do this in Zoho Assist, and it's handy since I can't get the computer name/domain and username wrong.) If I want to transmit the administrator username and password, then I can choose from a list of predefined names.If a UAC window appears on the host, then RustDesk should detect this and offer a window requesting for elevation.(TeamViewer only allows me to do this when connected, which is very inconvenient.) Request elevation can be done at any time while I am connected to the host. A few ideas on how to improve the UX of this feature:
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